Case study — Digital assets
Institutional Client Onboarding for a Top Crypto Exchange
KYC IN FLIGHT
Client form
ENTITY
JURISDICTION
BENEFICIAL OWNERS
Validated on entry
Sales
Compliance
Credit
Tax
Legal
DAYSHOURS
Downstream sync
Daily batch integrations
8+ validation services
80%+
fewer development resources
16+
weeks to market
8+
external integrations

The Challenge

A Top Crypto firm was manually onboarding their clients using emails and Excel spreadsheets, causing delays, especially when clients needed to trade quickly. With required KYC checks and compliance regulations, the manual process was too slow.

Time wasted on low-value tasks: teams spent a lot of time capturing client data and validating every field manually

Slow transaction processing: onboarding each client took days as applications moved across Sales, Compliance, Credit, Tax, and Legal teams

Siloed data scattered across team folders made consolidation during regulatory reviews painful

The AidenAI Solution

Unqork provided the client with a consolidated solution for all onboarding needs which included:

Automated forms sent to clients to collect onboarding details

Individual dashboards for each onboarding team to view progress

Ability to request additional information with automated messages, reminders, and trackers

Synchronizing data into downstream systems using daily batch integrations

Measurable Outcome

16+

Weeks – Speed to Market

80%+

Decrease in development resources

8+

External integrations to connect with validation services

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