Case study — Wealth management
Wealth Management Onboarding Transformation
ADVISOR WORKBENCH LIVE
Document capture
OCR extracted
Identity VerificationLexisNexis
KYC / AMLComplyAdvantage
3 WEEKS4 DAYS
Advisor workbench
92%
Save & resume enabled
75%
faster onboarding (3 weeks → 4 days)
92%
straight-through processing
$2.4M
annual operational savings

The Challenge

A global asset manager with $200B AUM was losing clients during onboarding due to a fragmented, paper-heavy process that involved 14 separate systems and averaged 3 weeks to complete.

Manual document collection created bottlenecks, clients submitted forms by email and fax.

KYC and AML checks were run serially by separate compliance teams, causing multi-day delays.

Advisor workstations lacked a unified view, requiring context-switching across six legacy portals.

High abandonment rate during digital onboarding flows with no recovery or progress-save capability.

The AidenAI Solution

AidenAI designed and deployed an end-to-end agentic wealth onboarding platform on Unqork, integrating intelligent document capture, automated compliance checks, and an advisor workbench in a single unified experience.

Intelligent document collection portal with AI-powered OCR and automated data extraction.

Real-time KYC/AML checks via API integrations with LexisNexis, ComplyAdvantage, and internal risk systems.

Advisor workbench providing a 360° client view with configurable approval workflows.

Automated status notifications and digital e-signature via DocuSign for all client agreements.

Mobile-responsive client portal with progress tracking and save-and-resume functionality.

Measurable Outcome

75%

Faster client onboarding (3 weeks → 4 days)

92%

Straight-through processing for standard accounts

$2.4M

Annual operational cost savings

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